Privacy Policy
At MoveQuoteUSA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our moving quote comparison services, or communicate with us.
MoveQuoteUSA is operated by PRO MOVING SERVICES LLC, a licensed carrier & broker (USDOT# 3836891, MC# 1393888). We operate direct carrier services and coordinate with licensed carrier affiliates to perform transportation services.
1. Information We Collect
We collect information about you in a variety of ways when you request moving estimates on our website. This includes:
- Identifiers: Your full name, email address, phone number, and IP address.
- Move Characteristics: Your origin and destination ZIP codes (or cities/states), moving date, and estimated size of your household goods (e.g., number of bedrooms).
- Consent Documentation: ActiveProspect TrustedForm and Jornaya LeadiD session tokens, which record details of your interaction with our site (such as time, date, and device characteristics) to prove compliance with the Telephone Consumer Protection Act (TCPA).
2. How We Use Your Information
We use the information we collect to operate, maintain, and improve our services, including:
- Connecting you with our specialists to build a direct moving estimate.
- Fulfilling your request to receive phone calls, text messages, or emails with estimates from PRO MOVING SERVICES LLC and our licensed carrier affiliates.
- Verifying your consent to be contacted under TCPA guidelines.
- Preventing fraud, verifying identities, and ensuring security.
- Measuring conversion rates and improving marketing campaigns.
3. Sharing and Disclosing Your Information
Because our core service is matching consumers with moving companies, we share your data under the following conditions:
- Carrier Affiliates: We may share your move parameters and contact details with licensed carrier affiliates who help service your specific route or dates under our coordination.
- Service Providers: We share data with trusted vendors that process lead distributions, validation, and analytics (such as GoHighLevel, Boberdoo, and CallRail) on our behalf.
- Legal Requirements: We may disclose your information to comply with subpoena requests, court orders, or regulations, or to defend our rights and the safety of our users.
4. TCPA and Communications Consent
By submitting your phone number and checking the consent box on our forms, you grant MoveQuoteUSA (operated by PRO MOVING SERVICES LLC) and our carrier affiliates the express written permission to contact you via telephone calls, text messages, or email. This consent includes contact via automated telephone dialing systems (ATDS) or artificial/prerecorded voice messages, even if your number is listed on a state or federal Do-Not-Call registry.
Your consent is voluntary and is not a condition of purchasing any goods or services. You can opt out of SMS messages at any time by replying STOP to any message received.
5. Do Not Sell My Personal Information
MoveQuoteUSA coordinates moves with carrier affiliates, which may be defined as a "sale" or "sharing" of personal information under certain state privacy laws (such as the CCPA). If you wish to opt out of having your contact info shared with our affiliates, please do not submit our quote request forms. If you have already submitted your information and wish to request that we delete or stop sharing your data, please contact us at [email protected].
6. Data Security
We employ standard technical and administrative security measures (such as SSL/TLS encryption for data transmission) to protect your personal information from unauthorized access, loss, or disclosure. However, no internet transmission or storage method is 100% secure, and we cannot guarantee absolute security.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
MoveQuoteUSA
Email: [email protected]
Phone: (877) 519-5307